Yes, we have discounts for the following groups of people: schoolchildren, students, trainees, senior citizens, families, severely disabled persons and accompanying persons, persons doing military or social service, social welfare recipients and groups. You can find the ticket reductions and information here.
Children up to and including 5 years of age do not need a ticket when accompanied by a full-paying adult! Children aged 6 to 14 years require a children's ticket. Admission for children under 14 is only permitted when accompanied by an adult.
In principle, tickets can also be purchased at the box office. If no more tickets are available online for a time slot, it is sold out and no more tickets are available at the box office either. We recommend purchasing tickets in advance, as travel by public transport is also included in the ticket price.
The box office will be open on opening days at the following times:
17:00 - 21:00
There are no real gift vouchers. You can choose the day flexible ticket when booking. This entitles you to admission to the tour during opening hours on the selected day. The Day-Flex Ticket also includes travel by public transport in the price of the admission ticket.
The admission time indicated on your ticket grants you admission within a 20-minute time window. We ask that you pass through the entrance area within these 20 minutes. For example, if your admission time on your ticket is 17:00, the period from 17:00 to 17:20 is open for you to enter the entrance area to the right of the main castle.
Please note that there are only limited parking facilities around Benrath Palace. We therefore recommend that you use public transport to get there. You will find more detailed information on parking facilities and how to get there HERE.
In the car park "Schlossgarage" in there is a limited number of parking spaces available for visitors to the "WEIHNACHTS WUNDERWELT" in the period from 17.11.2023 to 01.01.2024 between 17:00-22:30, (Mon.-Sun., except public holidays), for a fee. Vehicles can be driven out of the garage at any time (24/7).
Further information at: https://www.schloss-benrath.de/besucherinformation
We are happy for you to take pictures of yourself and our WEIHNACHTS WUNDERWELT installations and share the special atmosphere and your impressions with us on Instagram and Facebook under #weihnachtswunderwelt.
Photographs and films may only be taken for private purposes. Shooting for commercial purposes is not permitted.
Yes, the WEIHNACHTS WUNDERWELT is open in all weathers - even when it is raining or snowing. Please note that the paths can be muddy or slippery in such a case.
Dogs are welcome guests in the park at Benrath Palace and are also welcome to join you on the tour of the illuminated park. Dogs must be kept on a lead. Please ensure, however, that any business is not left on the paths. Frightened dogs or dogs easily irritated by light effects should rather stay outside in the interest of the dogs.
Yes, visitors with a disability of 70% or more should book a reduced-price ticket for the severely disabled. If your disabled person's ID includes the symbol B, you can book a companion ticket at the same reduced price for each disabled person's ticket. Please have the relevant proof ready at the entrance.
Our varied gastronomic offer awaits you centrally at the back of the main castle at snack stands decorated for Christmas and invites you to take a short break during your magical journey.